1.What if I don't have a paypal account?
You can still use a credit card or pay with an e-check through our secure Paypal Shopping Cart system. If you have a problem with either of these options please email us.
CustomerService@Denisesneedleworks.com
2. Why do my orders take longer to arrive when I use E-check payment?
E-check payments take 3-4 days to process. We will ship your order just as soon as your e-check payment has been cleared
3. How will my order be shipped?
We carefully wrap your items to avoid damage from moisture. Depending upon the weight of the items we will ship them either by USPS First Class or Priority Mail.
4. Shipping to the US and Canada is $5.
5. Why is International shipping so much more expensive?
It is hard for us to know what shipping will cost until we know the package weight. After your order is packed we will refund the difference between the actual cost and our standard shipping charge.
